Before you ask:

Please check here for the latest drivers.

Please keep the following information about your configuration ready:

• Operation system (version/service pack)
• Mainboard
• RAM amount
• Network adapters
• Graphic card
• Other installed soundcards
• Which audio software (version) shows the problem.

Support international

Your local support specialist:

• ALBANIA

• New Vision

• Contact person: Alban Pojani
• PO Box 265/1
• Tirana, Albania
• Phone: .+355-4-228242
• Fax: +355-4-228242
• E-mail: Alban.pojani@new-vision.tv
• Support:   Alban.pojani@new-vision.tv
• Top

• ARMENIA

• ARMEN MUSIC Amiryan

• Contact person: Harutyunyan Armen
• str.10, ap.10
• Yerevan 375010
• Armenia
• Phone: 003741-561991
• Fax: 003741-405606
• E-mail: armenmusic@yahoo.com
• Support:   armenmusic@yahoo.com
• Top

• AUSTRALIA

• Innovative Music Australia Pty Ltd.

• Contact person: Steve Lincoln Smith
• Unit 5-Howley Place 31-37, Howleys Road
• Notting Hill VIC 3168
• Australia 3149
• Phone: 0061-03-95 400 658
• Fax: 0061-03-95 629 374
• E-mail: sales@innovativemusic.com.au
• Web: www.innovativemusic.com.au
• Support:   support@innovativemusic.com.au
• Top

• AUSTRIA

• Synthax GmbH

• Am Pfanderling 60
• D-85778 Haimhausen
• Phone: 0049-(0)8133.91810
• Fax: 0049-(0)8133-9166
• E-mail: info@synthax.de
• Web: www.synthax.eu
• Support:   support@synthax.de
• Top

• Azerbaijan

• Promix

• 33 A. Abbasov str.
• AZ 1100 Baku
• E-mail: Gunduz Suleymanov
• Web: www.promix.az
• Top

• BELGIUM

• Audio AG / Netherland Office

• Contact person: Cris Badea
• Am Pfanderling 60
• 85778 Haimhausen
• Deutschland
• Phone: +31 (0) 646 026 878
• Fax: +49 (0) 8133 9181 19
• E-mail: cris@audioag.com
• Web: www.synthax.nl
• Support:   cris.badea@audioag.com
• Top

• BELARUS

• 4Sonic

• Contact person: Andrei Ivanoff
• Suite 10, build 5 4/40, Obraztsova str.
• Phone: 007-495-9830565
• Fax : 007-495-6843802
• E-Mail: ivanoff@4sonic.ru
• Support:   support@4sonic.ru
• Top

• BULGARIA

• Almar Co. Ltd.

• Contact person: Alexander Markov
• 59 Tundja Str., 1st. floor
• 1463 Sofia
• Bulgaria
• Phone: 00359-28511598
• Fax : 00359-29533314
• E-Mail: info@almar.bg
• Web: www.almar.bg
• Support:   alex@almar.bg
• Top

• CANADA

• Synthax Inc.

• Technical Support – Product Specialist: Jeff Petersen
• 5105 Market Street
• Boardman, Ohio 44512
• Phone: 001-330-259-0308 Ext. 104
• Fax: 001-330-259-0315
• Sales contact: info@synthax.com
• Web: www.synthax.com
• US Dealer Locator
• Support:   tech.support@synthax.com
• Top

• CENTRAL ASIA REGION:

• Uzbekistan, Tadjikistan, Turkmenistan, Kyrgystan:

• BAYRAM

• Contact person: Boris Davlyatov
• Mukimi 22, Chilonzar,
• Tashkent, Uzbekistan.
• Phone: 00998-71-1732322
• Fax : 00998-71- 1732324
• E-Mail: boris@bayram.uz
• Web: www.bayram.uz
• Support:   Bayram@bayram.uz
• Top

• CHILE

• VIDEOMEDIA LTDA.

• Contact person: Carlos Abarzua
• Maria Luisa Santander 575
• Providencia Santiago
• Phone: 0056-2- 341-1718
• Fax : 0056 -2- 341-5058
• E-Mail: cabarzua@videomedia.cl
• Web: http://www.videomedia.cl
• Support:   soporte@videomedia.cl
• Top

• CHINA

• Central Music Co.

• Contact person: YuBo
• No. 88 Jianguo Road, Chaoyang District
• 100022, Beijing, P. R. CHINA
• Phone: 0086-10-85801115-302
• Fax : 0086-10-85801114
• E-Mail: yubo@centrmus.com
• Web: www.centrmus.com
• Support:   support@centrmus.com
• Top

• CROATIA

• Neuron

• Contact person: Dino Potrebica
• Selska 123
• 10000 Zagreb
• Croatia
• Phone: 000385-1-3025588
• Fax: 00385-1-3640 986
• E-mail: neuron@neuron.hr
• Web: www.neuron-d.com
• Support:   neuron@neuron.hr
• Top

• CZECH REPUBLIC

• Disk Multimedia s.r.o.

• Contact person: Milan Vcelar
• Sokolská 13
• Boskovice 680 01
• Phone: 00420-516 454 769
• Fax: 00420-516 456 363
• E-Mail: milan@disk.cz
• Web: www.disk.cz
• Support:   r.m.e@disk.cz
• Top

• DENMARK

• Soundworks

• Contact person: Michael Miller
• Lundevangsvej 21
• DK-2900 Hellerup
• Phone: 0045-3833 6460
• Fax: 0045-38336493
• E-Mail: mm@soundworks.dk
• Web: www.soundworks.dk
• Support:   support@soundworks.dk
• Top

• Deutschland/Österreich

• Synthax GmbH

• Am Pfanderling 60
• D-85778 Haimhausen
• Phone: +49 (0) 700 22248222 (12 ct/min.); Vertrieb +49 (0) 8133 91810
• Fax: +49 (0) 8133 918119
• E-mail: Vertrieb info@synthax.de
• Web: www.synthax.de
• Support:   support@rme-audio.de
• Top

• ESTONIA

• IS Music Trading

• Contact person: Slava Rubintsik
• Rävala 8, C-103
• 10143 Tallinn
• Phone: 00372 -66 12 440
• Fax: 00372 -66 12 444
• E-Mail: music@online.ee
• Support:   music@online.ee
• Top

• FINLAND

• Studiotec Oy

• Contact person: Topi Suuronen
• Kuusiniemi 2
• FIN-02710 Espoo
• Phone: +358 (0) 207 512 334
• Fax: +358 (0)207 512 355
• E-Mail: topi.suuronen@studiotec.fi
• Web: www.studiotec.fi
• Support:   topi.suuronen@studiotec.fi
• Top

• FRANCE

• SCV AUDIO

• Contact person: Sebastien Dehe
• Paris Nord 2 • 186, Allée des Erables • BP 55056 Villepinte
• 95947 Roissy Ch De Gaulle Cedex
• Phone: 0033 - (0) 1 48 63 22 11
• Fax : 0033 -(0) 1 48 63 22 92
• E-Mail: s.dehe@scv.fr
• Web: www.scv.fr
• Top

• GREECE

• Logothetis Music

• Contact person: Spiros Beratis
• Chrisanthemon 5 - Glika Nera
• 153-54 - Athens
• Greece
• Phone: 0030-210-6040291
• Fax: 0030-21-06655314
• E-mail: s.beratis@logothetismusic.gr
• Web: www.logothetismusic.gr
• Support:   rme_support@logothetismusic.gr
• Top

• HONG KONG, CHINA

• Central Music (HK) Limited

• Contact person: Eric Chiu
• Unit 1003, 10/F., Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung
• Hong Kong
• Phone: +852 2424 7368
• Fax: +852 2424 7468
• E-Mail: eric@centrmus.com.hk
• Web: www.centrmus.com.hk
• Support:   technical@centrmus.com.hk
• Top

• Synthax Hong Kong Limited

• Distribution of RME Premium Line
• RME Showroom
• Contact person: Eric Chiu
• Unit 1003, 10/F., Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung
• Hong Kong
• Phone: +852 2424 8283
• Fax: +852 2424 7468
• E-Mail: eric@synthax.hk
• Web: www.synthax.hk
• Support:   support@synthax.hk
• Top

• HUNGARY

• Midisoft Studio Kft.

• Contact person: Zoltan Horvath
• Szuglo U. 54.
• 1145 Budapest
• Phone: 0036-1-4673310
• Fax : 0036-1-4673323
• E-Mail: midisoft@mail.datanet.hu
• Web: www.midisoft.hu
• Support:   support@midisoft.t-online.hu
• Top

• ICELAND

• Tonabudin Ltd.

• Contact person: Trausti Ingolfsson
• Sunnuhlid 12
• IS-603 Akureyri
• Phone: 00354-4621415
• Fax: 00354-4627774
• E-mail: tonabudin@tonabudin.is
• Web: www.tonabudin.is
• Support:   tonabudin@tonabudin.is
• Top

• INDIA

• Modi Digital Audio Pvt Ltd.

• 18 Oliver Road, Mylapore
• 600004 Chennai
• Phone: +91 44 2499 13 17
• Fax: +91 44 24499 729 4
• Email: modi@vsnl.com
• Web: www.modidigital.com
• Top

• INDONESIA

• M-Station

• Pantja Tranggono
• Sultan Iskandar Muda No. 16E Arteri Pondok Indah
• Jakarta Selatan 12240
• Phone: +6221-72786318
• Fax: +6221-72786306
• Email: sales@m-statio.biz
• Web: www.m-station.biz
• Top

• IRAN

• Raajmaan System Ltd.

• Contact person: Hassan Faghihi
• 22 Third Street
• Koohe Noor Street
• Motahari Avenue
• Tehran 15876
• Iran
• Phone: 0098-21-8850 20 12
• Fax: 0098-21-8850 20 14
• Email: sales@raajmaan.com
• Web: www.raajmaan.com
• Support:   support@raajmaan.com
• Top

• IRELAND

• Future Sounds

• Contact person: Enda Quealy
• 13 Magennis Place
• Dublin 2
• Phone: 00353-1-6139555
• Fax: 00353-1-6139556
• Email: enda@futuresounds.ie
• Web: www.futuresounds.ie
• Support:   support@futuresounds.ie
• Top

• ISRAEL

• Music-Shop LTD

• Contact person: Kobi Naim
• 70 Dizengoff Str.
• Tel Aviv
• Phone: 00972-3-6203696
• Fax : 00972-3-525 4161
• E-Mail: kobi@music-shop.co.il
• Web: www.music-shop.co.il
• Support:   support@music-shop.co.il
• Top

• ITALY

• MidiWare Srl

• Contact person: Mauro Angeletti
• Via Cassia, 1081
• 00189 Roma
• Phone: 0039-06-30363456
• Fax : 0039-06-30363382
• E-Mail: info@midiware.com
• Web: www.midiware.com
• Support:   supporto@midiware.com
• Top

• JAPAN (Nippon)

• Synthax Japan

• 2-22-21 Akasaka Minatoku
• Tokyo
• Fax: 0081-03-3568 8825
• Web: www.synthax.jp
• Support:   www.synthax.jp/support/mail/
• Top

• KAMBODIA, MYANMAR, BURMA, INDONESIA

• KDM Trading Co Ltd

• Contact person: David English
• 1939/57-58 Ramkamhang 21, Huamak, Bangkapi
• Bangkok 10240
• Phone: 0066-2718-6085
• Fax: 0066-2318-6186
• E-Mail: davide@kdm.co.th
• Web: www.kdm.co.th
• Support:   support@kdm.co.th
• Top

• KAZAKHSTAN

• Show Service

• Shevchenko 76 str.
• 480050 Almaty/Kazakhstan
• Phone: 007-3272 50 74 31
• Fax:007-3272 50 74 31
• E-Mail: info@show-service.kz
• Web: www.show-service.kz
• Top

• KOREA

• SOUNDCAT

• Suite 613, Hyundai Hyel, Hangangro-2ga 2-36
• Yongsan, Seoul, Korea (Postal code: 140-012)
• Phone: +82-70-7019-4347
• Fax: +82-2-6670-2220
• E-Mail: info@soundcat.com
• Web: www.rme-audio.co.kr
• Support:   info@soundcat.com
• Top

• Kosovo

• Pro Music

• Contact person: Besim Bashota
• Rr. Perandori Justinian
• 10000 Prishtine
• Top

• LITHUANIA

• Midiaudio Ltd.

• Contact person: Dalius Nomicas
• Laisves al. 26
• Kaunas 3000
• Phone: 00370-37-223288
• Fax: 00370-37-320292
• E-Mail: sales@midiaudio.com
• Web: www.midiaudio.com
• Support:   support@midiaudio.com
• Top

• LUXEMBURG

• Audio AG / Netherland Office

• Contact person: Cris Badea
• Am Pfanderling 60
• 85778 Haimhausen
• Deutschland
• Phone: +31 (0) 646 026 878
• Fax: +49 (0) 8133 9181 19
• E-mail: cris@audioag.com
• Web: www.synthax.nl
• Support:   cris.badea@audioag.com
• Top

• MACEDONIA

• Artist d.o.o.e.l.

• Hristo Smirnenski 10
• 1000 Skopje, Macedonia
• Phone: 00389-2-3216640
• Fax : 00389-2-3216678
• E-Mail: artistsistem@mt.net.mk
• Web: www.artist.com.mk
• Support:   artistsistem@mt.net.mk
• Top

• MALAYSIA

• KDM Trading Co., Ltd.

• Contact person: David English
• 1939/57-58 Ramkamhang 21, Huamak, Bangkapi
• Bangkok 10240
• THAILAND
• Phone: 0066-2718-6085
• Fax: 0066-2318-6186
• E-Mail: davide@kdm.co.th
• Web: www.kdm.co.th
• Support:   support@kdm.co.th
• Top

• MONTENEGRO

• Artist d.o.o

• Ustanicka 189
• 11000 Beograd
• Serbia & Mont.
• Phone: 00381-11-3471465
• Fax: 00381-11-3471465
• E-Mail: info@artistsystems.co.yu
• Web: www.artistsystems.co.yu
• Support:   info@artistsystems.co.yu
• Top

• NETHERLANDS

• Audio AG / Netherland Office

• Contact person: Cris Badea
• Am Pfanderling 60
• 85778 Haimhausen
• Deutschland
• Phone: +31 (0) 646 026 878
• Fax: +49 (0) 8133 9181 19
• E-mail: cris@audioag.com
• Web: www.synthax.nl
• Support:   cris.badea@audioag.com
• Top

• NEW ZEALAND

• Innovative Music Australia Pty Ltd.

• Contact person: Steve Lincoln Smith
• Unit 5-Howley Place 31-37, Howleys Road
• Notting Hill VIC 3168
• Australia 3149
• Phone: 0061-03-95 400 658
• Fax: 0061-03-95 629 374
• E-mail: sales@innovativemusic.com.au
• Web: www.innovativemusic.com.au
• Support:   support@innovativemusic.com.au
• Top

• NORWAY

• ProLyd

• Contact person: Mattias Fjellström
• Mølleparken 4
• 0459 Oslo
• Phone: 0047-23-198608
• Fax: 0047-23-199619
• E-Mail: mattias@prolyd.no
• Web: www.prolyd.no
• Support:   mattias@prolyd.no
• Top

• POLAND

• Audiostacja s.c.

• Contact person: Piotr Dolewka
• ul. Nobla 9
• 03-930 Warszawa
• POLAND
• Phone: 0048-022-6161386
• Fax: 0048-022-6161394
• E-Mail: info@audiostacja.pl
• Web: www.audiostacja.pl
• Support:   support@audiostacja.pl
• Top

• PORTUGAL

• Audiolog, Lda

• Contact person: Andre Toscano
• Est. da Luz, 70 - 1a Cave (traseiras)
• 1600-160 Lisboa
• Portugal
• Phone: + 351 21 723 74 23/ 24
• Fax : + 351 21 723 74 25
• E-Mail: info@audiolog-lda.com
• Web: www.audiolog-lda.com
• Support:   apoio@audiolog-lda.com
• Top

• ROMANIA

• A.V. Audio Sys s.r.l.

• Contact person:
• str. Polona nr. 125 sector 1
• Bucuresti
• Phone: 00351-21-723 74 23/ 24
• Fax: 00351-21-723 74 25
• E-Mail: info@avaudiosys.ro
• Web: www.avaudiosys.ro
• Support:   support@avaudiosys.ro
• Top

• RUSSIA

• 4Sonic

• Contact person: Andrey Ivanoff
• Suite 10, build 5 4/40, Obraztsova str.
• Phone: 007-495-9830565
• Fax: 007-495-6843802
• E-Mail: ivanoff@4sonic.ru
• Web: www.4sonic.ru
• Support:   support@4sonic.ru
• Top

• SERBIA

• Artist d.o.o

• Ustanicka 189
• 11000 Beograd
• Serbia
• Phone: 00381-11-3471465
• Fax: 00381-11-3471465
• E-Mail: info@artistsystems.co.yu
• Web: www.artistsystems.co.yu
• Support:   info@artistsystems.co.yu
• Top

• SLOVAK REPUBLIC

• Sound Service

• Contact person: Jan Cervenka
• Stefana Kralika 10
• 841 07 Bratislava
• Phone: 00421-903 775 897 (RME Hotline)
• Phone: 00421-910 211 911 (Company)
• Phone: 00421-692 021 547 (Company)
• E-Mail: soundservice@soundservice.sk
• Web: www.soundservice.sk
• Support:   rme-support@soundservice.sk
• Top

• SLOVENIA Premium Line

• MTD

• Contact person: Dusan Gajic
• Resljeva 40
• 1000 Ljubljana, Slovenia
• Phone: 00386-1-430 1270
• Fax: 00386-1-232 0670
• E-Mail: mtd@siol.net
• Web: www.mtd-el.si
• Support:   mtd@siol.net
• Top

• SLOVENIA PRO Line

• Audio pro d.o.o.

• Leskoskova 8
• 1000 Ljubljana, Slovenia
• Phone: 00386-1-5240178
• Fax : 00386-1-5240179
• E-Mail: audioprolj@siol.net
• Web: www.audiopro.si
• Support:   audioprolj@siol.net
• Top

• SOUTH AFRICA

• Tuerk Music Technologie

• Contact person: Peter Tuerk
• P. O. Box 1016
• Randburg 2125
• Gauteng
• Phone: 0027-11-7928402
• Fax: 0027-11-7928465
• E-Mail: retail@hot.co.za
• Web: www.tuerkmusic.co.za
• Support:   support@tuerkmusic.co.za
• Top

• Spain

• Microfusa

• Sepuvelda 134
• 08024 Barcelona
• Phone: 93-4353682
• Fax: 93-3471916
• E-Mail: info@microfusa.com
• Web: www.microfusa.com
• Top

• SWEDEN

• Fitzpatrick Import Group S.A.

• Contact person: Stefan Lindtröm
• Box 7292
• 187 14 Täby
• Phone: 0046-8-587-91500
• Fax: 0046-8-587-91599
• E-Mail: info@fitzpatrick.se
• Web: www.fitzpatrick.se
• Support:   support@fitzpatrick.se
• Top

• SWITZERLAND

• MusicNetwork AG

• Contact person: Wolfgang Rohr
• Lerzenstrasse 8
• CH-8953 Dietikon
• Phone: 0041-444542030
• Fax: 0041-444542035
• E-Mail: sales@musicnetwork.ch
• Web: www.musicnetwork.ch
• Support:   support@musicnetwork.ch
• Top

• TAIWAN

• MidiMall Inc.

• Contact person: Paul Fang
• 1F, No:3, Alley 46, Lane 553, Sec. 4
• ChungTsao Rd.
• Taipei
• Taiwan
• Phone: 00886-2-87875323
• Fax: 00886-2-87875324
• E-Mail: paulfang@midimall.com.tw
• Web: www.midimall.com.tw
• Support:   support@midimall.net
• Top

• THAILAND

• KDM Trading Co Ltd

• Contact person: David English
• 1939/57-58 Ramkamhang 21, Huamak, Bangkapi
• Bangkok 10240
• Phone: 0066-2718-6085
• Fax: 0066-2318-6186
• E-Mail: davide@kdm.co.th
• Web: www.kdm.co.th
• Support:   support@kdm.co.th
• Top

• TURKEY

• BL Muzik

• Contact person: Baris Buyuk
• Cemiltopuzlu Cad, 25/5 Selamicesme
• Istanbul
• Phone: 0090-216-3862898
• Fax: 0090-216-3862897
• E-Mail: blmuzik@blmuzik.com
• Web: www.blmuzik.com
• Support:   blmuzik@blmuzik.com
• Top

• UKRAINA

• Real Music Ltd

• 13, Chokolovsky blvd.
• Kiev, 03680
• Ukraine
• Phone: 00380-44-245-8780
• Fax: 00380-44-245-88-66
• E-Mail: real@realmusic.ua
• Web: www.realmusic.ua
• Support:   service@realmusic.ua
• Top

• UAE

• Thomsun Trading Est

• Contact person: Lazar Kanikaraj
• P O Box 6419
• Dubai
• UAE
• Phone: 009714 -2626261
• Fax: 009714- 2623980
• E-Mail: lazar@thomsun.ae
• Web: www.thomsun.ae
• Support:   ashok@thomsun.ae
• Top

• UNITED KINGDOM

• Synthax Audio UK Ltd.

• Contact person: Martin Warr
• Unit 61, The Wenta Business Centre
• Colne Way
• Watford, Hertfordshire
• WD24 7ND
• Phone: +44 (0) 1923 693 756
• Fax: +44 (0) 1923 693 757
• E-Mail: info.uk@synthax.eu
• Web: www.synthax.co.uk
• Support:   support.uk@synthax.eu
• Service:   service.uk@synthax.eu
• Top

• USA

• Synthax Inc.

• Technical Support – Product Specialist: Jeff Petersen
• 5105 Market Street
• Boardman, Ohio 44512
• Phone: 001-330-259-0308 Ext. 104
• Fax: 001-330-259-0315
• Sales contact: info@synthax.com
• Web: www.synthax.com
• US Dealer Locator
• Support:   tech.support@synthax.com
• Top